Security And The Hotel

Hotel protective cover plays a vital role in the victor of an establishment be curtilage once an possibility occurs like a wake up forbiddenbreak for drill and the situation was not properly contained, it would cause a negative impact on the hotels reputation. In turn, building sand consumers trust and get offting them back to confirmation with the office would defend a long time. This would then conduce to loss of whole revenue which could be prevented if policy and procedures were in place or conducting training programs to promote guest and employee gumshoe. Therefore, safety of the hotel guest, staff and property should never be compromised, hence I would agree with the in a higher place parameter. This essay would be looking at 2 cases of the capital of Indonesia dieing in 2003 and 9/11 onsets that shook the hospitality industriousness, and how the industry took an approach to improving their security procedures. Jakartas JW Marriott and Ritz Carlton were nominate by terrorist suicide bombers in 2009. There were 9 casualties and some(prenominal) were injured. The terrorists actually checked into the hotel with their bomb making materials 2 age prior to the attack, which went undetected by the hotels security protocol. Before, attacks were carried out by cars containing explosive materials. Today, they attack from inside the hotels.

The terrorist wear endure more efficient and sophisticated. (Norimitsu Onishi, 2009) As such, the hospitality industry should replete extra measures and keep au courant of their security measures. After the shelling event, hotels in Jakarta beefed up their security measures! and procedures to prevent a similar attack. Major hotels have some of the tightest security in the world, which include airport styled metallic element detectors and heavily follow driveways with roadblocks. (Tom Wright, 2009) This would allow security personnel to deform customers from entering the property. Although both(prenominal) Marriott and Ritz Carlton did have those security measures, they still became victims of terrorism. This statement shows that...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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