Hospitality industry Essay

â€Å"Oxford Dictionary defines hospitality as â€Å"receiving and hosting customers, visitors and strangers with cordiality and good reputation.† Receptors hospitality services perceive this service sector accompanied by food and friendly service good drink and familiar atmosphere. On the other hand, those who provide these services sometimes have the impression that, despite their efforts, customers can sometimes be picky and ungrateful. Regardless of the position they occupy, it is clear that the scope of activities influence people life, growing up over time. International there is a constant development and continuous improvement of hospitality industries. To welcome those who travel the world, literally and figuratively extend our hospitality and it is taking up with their requirements. For many people, facade, appearance or location determines the first impression that remains and is the most important. The hospitality industry, more than any other, is facing strong to the people. What create that lasting impression customers is effective, efficiency and hospitality of the people who by attitude and their kindness, hospitality is people oriented. But starting from the original meaning of the concept of hospitality, the hospitality industry can be defined with respect broad a range of commercial accommodation activities and / or food service for people who are far from home does not matter if is for longer or shorter time. In other words, the hospitality industry are not only great hotels and restaurants, but also a wide range of commercial activities such as guest houses, snack bars and fast-food establishments. The essence of hospitality is to ensure food, entertainment and accommodation for those who are away from home. The foundation of this work were made in Europe in the Middle Ages, the monasteries functioned as a â€Å"guest houses† for pilgrims. Subsequently, the work was extended by establishing inns for travelers, located along the main thoroughfares. Development occurs inns and hotels related an strict development of travel and holidays. The evolution of transport technologies allowed mass range of consumer leisure or business, creating an urgent need of accommodation and catering for people in away from home. Is generally accepted that hospitality, as an attribute of good manners, represents an primary objective of tourism. Regarded as a true art, the art of hospitality is intended to structure the customer for the service unit in such way that consumer products and services feel really wanted is treated as a guest. In addition, more than practice it occasionally grown into a true profession. Hospitality as a profession can be defined therefore as â€Å"the process of providing psychological and physiological comfort and safety of the client, while the consumption of products required on the premises benefit. â€Å"In this context, this attribute can accept industrial-scale development? Seen in terms of scale and investment characteristics and the fact that this sector of economic life is one work intensive, dedicated to the hospitality industry is similar industries. In the specialty literature doubts persist in using this terminology, especially in relation to the scope of then  hospitality industry. Thus, a series of authors consider as part of this field only food and accommodation services, perhaps because those benefits are offered under the same premises works like industrial units, other authors, however, consider it appropriate a broader approach, including leisure services and even the marketing of products. (David P. Baron Business and its environment, fourth edition) In terms of ownership, tour operators are found in both the private and public sector Private Sector. Increasing the number of transactions and mergers within the industry came amid vertical or horizontal integration. Horizontal integration involves expanding within an industry sector, for example through the development of hotel chains or network by opening new routes. Companies grouped in this formula is in an integrated chain, controlled by a unique decision. They offer a homogeneous product sold under the same brand, using the techniques work together. Horizontal integration means not only achieve these general goals, but also contribute to better accommodate certain geographical dimensions of tourism. Purchase of tourism enterprises in the coastal and mountainous areas, for example, may allow the transfer of staff and a seasonal effective use throughout the year human and material resources. Vertical integration within an organization bringing together various industry sectors, for example, when a company buys hotel or tour operator travel agency opened retailers. Integration can occur from within by developing a new product or activities of the company’s internal resources or external acquisition or takeover by other companies. As with other industries, the expansion through integration of technical and financial benefit. Increase the size of a firm enables him to take full advantage of computerization, a very important element in terms of travel bookings or may mean developing scientific research that would provide a competitive edge. The public sector is required at different levels, to pursue the public interest and provide goods and services whose cost cannot be covered by the private sector. The public sector is involved in tourism, directly or indirectly, for different reasons: economic; social and cultural; the environment; Police; Tax. Types of ownership in the industry of hospitality are the followings: sole-trader, partnership, private or public companies (limited liabilities), franchise. Sole –trader- a form of business in which the owner has the unlimited liability , Partnership – can be two or more people who share skills and workload, Company – it has to be registered before to start the business, the owners are its shareholders who puts funds in the company by buying share . Franchise – the franchisor is selling the right to operate under its company license to the franchiser. The diversity of the Hospitality industry consist in its different types of products and services it is offering such as different food and beverage products (e.g diversity of cuisine, vegetarian meals, nutrient level of the dishes, halal meat, etc), different types of accommodation(e.g. hotels, guests houses, campus accommodation, villas, apartments, cottages), leisure services, conferences, meetings and banqueting’s. (Dr. Sam handout) 1.2/P2 Systemic analysis reveals multiple functions and businesses increasingly important that they have the organizational structure as the main organizational subsystem. If hospitality organizations known two dimensions of organizational structure: †¢ horizontal dimension, †¢ vertical dimension. The horizontal dimension reflects general division of labor in specific activities or components. Working in horizontal organizational structure can be grouped into: functional structures and autonomous units, drives hybrid matrix units. Structure functional groups similar positions to produce and sell a service. Functional structures typical small tourism enterprises are simple and operate in a simple and stable also. Structure of a small restaurant is shown in figure below Structure-based autonomous units grouped under a single manager, whose positions work occupiers unlike running, but focuses on: distinct service or  group of services; a customer or customer group, geographic area. Organizing such autonomous units is adopted by large enterprises, transnational, operating in an unstable environment and heterogeneous. Example: Hilton International. Structure incorporates hybrid autonomous units and functional departments centralized and located at headquarters. A hybrid organizational structure is typical for a large company that faces an uncertain external environment and heterogeneous. A strength of this type of structure is that it takes advantage of concentration and coordination of autonomous units and functional departments are centrally such as research department – development Matrix organizational Westfield area structure is achieved by using simultaneous mixing functional structure or structure-based autonomous units. A new feature of this type of structure is that some workers should report more people and not a single manager. Matrix organizational structure is designed to determine collaboration between product managers and functional managers. Function Management Product Managers Production Manager Director Marketing Manager CEO Hotel A 1 2 3 CEO Hotel B 4 5 6 CEO Hotel C 7 8 9 Matrix cells numbered in the diagram above represents workers or teams of workers from the three hotels. Of note is that the hotel manager had to work with three functional managers and each functional manager must cooperate with each of the three managers of hotels. Conditions requiring matrix organization are: 1. Strong pressure for dual focus on technology and product; 2. Pressure related to the amount of data and its processing capacity; 3. Pressure on the general resources of the enterprise. After their content, the relationships within an organization are: Relationships determines the effective exercise of authority. They are divided into: Hierarchical relationships ensure unity of action, giving the enterprise, from this point of view, the appearance of a pyramid. The relation established between functional and operational departments, hierarchically subordinated them. Staff relations are independent of the first two categories are established as a result of the delegation by senior management, usually on the top hierarchical organization of the task to solve their behalf problems affecting multiple compartments. Cooperation relations established between stations on the same hierarchical level, but belonging to different compartments. Control relationships arising between specialized departments control and other departments of the company. Spontaneous relations are a consequence of the existence of the informal organization structure. (Teare R. , Adams D., Messenger S. CASSELL Managing Projects in Hospitality Organizations 1992) 1.3/P3 The national trade association for hotel, restaurants and catering sector is represented by the British Hospitality Association (BHA). Almost every public hotel group or independent hotels, restaurants, pubs food services, motorway services and many hospitality associations are members of BHA, who promotes the interests of the hole hospitality sector to the EU commission, government, ministers MPs, MEPs, MSPs, and media. Exist 16 additional committee working with the sector and its specific issues such as Management of food and service Forum, Local Hospitality Association, National Committee of Restaurants Association, Club Panel, Committee of Area Operations  Motorway Services. It is offering support and development for more than 40,000 establishments and over 500,000 employee were trained in order to improve their skills and get qualifications in the hospitality sector. The hospitality sector in UK boost its profitability with a series of events like Olympic Games 2012 and will be delivering world class service to the Ryder Cup and Commonwealth Games in 2014 and the Rugby World Cup in 2015. (www.bha-online.org.uk) People 1st is delivering a World Host customer service training (e.g. the successful event 2010 Vancouver Winter Olympics). Modern and energetic offering a comprehensive training the program can be found on DVD and CD scenario. People 1st is offering training and development for a series of industry but regarding the hospitality sector its focus is on the success key of the business, quality front-line â€Å"customer service†. They offer support from the new entry peoples in the industry to the experience staff in order to increase their chances to promote to the top positions. People 1st created the successful lead GIF (growth and innovation funds) for the hospitality in UK who brings together the industry bodies, individuals or businesses in order to promote training, innovation and career in the industry and also economic growth. It advice the employers how to use the employees skills and gives them a high quality training program. It support also the government ministers, associations and multinational business. (www.people1st.co.uk) (https://www.google.co.uk/search?) HOSPA is a non-profit organization with the aim to help and support education, it support the careers development in management, finance, IT, marketing, accountancy and is keeping up to date with the industry new trends. Its monthly magazine focus on its members reflecting the new trends, offering topics to the professional resources. BIIAB is the owned BII organizations who offers qualifications to the license retail sector available across UK. â€Å"Members should be clear that we  represent them and their views in influencing Government policy and importantly other key stakeholders in the industry. It’s important that BII looks, to the next generation of members and establishes a credible route to market for young people who aspire to work in this great industry†. Tim sees the role of BII as raising the reputation of the industry as a valued career, said Tim Hulme ABII, Chief Executive. (http://biiab.bii.org/biiab-usefulinformation/whos-who-in-biiab) City and Guilds of London has been the main provider of qualifications for those woking in food preparation and cooking, food and beverage services, front of the house and accommodation services. On average its awards between 50,000 – 60,000 certificates a year in the sector. 2.1/P4 It is well documented that the hospitality industry is an important part of the UK economy. Is an estimate that over 500,000 people are employed in the industry. As the industry grows not only need more staff, are required a variety of skills for different occupations, who needs to expand and meet the customer expectations. E.g. the hotel managers are no longer seen as â€Å"good hosts† . they need to be good team leaders with strong technical and financial skills, capable to assume a wide variety of responsibilities from training to the development of customers and staff relations. They need to have as well a multi-cultural approach to business operations and the ability to cope with stressful situations. It is estimate that the number of young people will increase so training and development is crucial in order to support the acknowledgement process for unskilled and semiskilled people employed in the industry and also for volunteers, seasonal workers or part time workers. For the new entry in order to start a career in hospitality the minimum requirement are a good command of English, good communication skills, positive attitude, friendly approach, customer oriented and hard working. An increased attention need to be given to the methods of advertising, selection, recruiting, induction and training specially for the staff who comes from outside UK due to the establishment of European single market, and finding solutions to the problems of a decreasing supply of  young people coming in the industry and the effort directed towards reducing the high level of labor turnover experienced by the sector. If for new entry staff are not any specific academic requirements just the willing to work hard and a positive attitude, for public facing role employers prefer candidates who have previous experience even certifications and qualifications in a customer service environment and show good skills and the appreciation of service quality. The industry offer possibility to work in a full time or part time basis, fix program or shifts, employing many woman’s and young people and allow them to move throw the certain areas of the industry. (Managing Projects in Hospitality Organization, Treare Richard and Co., CASSELL) Core occupations The sector employs both a large number of core occupations (specific to the sector) and additional occupations (found in most sectors). The following provides employment numbers for the sector’s core occupations: †¢ Kitchen and catering assistants (402,200) †¢ Chefs and cooks (273,200) †¢ Waiting staff (235,200) †¢ Bar staff (196,100) †¢ Restaurant and catering managers (158,200) †¢ Housekeepers and related occupations (59,800) †¢ Hotel and accommodation managers (58,400) †¢ Travel agents (47,600) †¢ Publicans and managers of licensed premises (43,500) †¢ Leisure and theme park attendants (24,000) †¢ Conference and exhibition managers (22,400) †¢ Travel and tour guides (16,600) †¢ Hotel porters (12,100) †¢ Travel agency managers (8,500 (www.people1st.co.uk/research) 2.2/P5 City and Guilds London Institute offers qualifications for front of the house services, food and beverage operations, chef’s and food preparation, accommodation. The Business and Technician Council (BTEC) is another key organization which provides awards for all level of competence. The number of individual obtaining qualifications in areas of hotels, catering, travel, tourism and recreation is approximately 9,000/year. Hotel and Catering Training Company (HCTC) and the Hotel, Catering and Institutional Management Association (HCIMA) are others institutes who offer qualifications for the industry staff. Managers in the hospitality industry are educated and trained through a wide variety of routes. The awarding bodies involved at these level include BTEC, the Council of National Academic Awards (CNAA), the HCIMA and the university sector. Separate arrangements exist in Scotland in the form of the Scottish Vocational Education Council (SCOTVEC). Exist two significant reports published who concerned mainly on management education. The first analyzed the management education in USA, Germany, France, Japan and UK. The founded argued that management group in the overseas are more likely to have been educated to a higher level and are more likely to have benefited from formal and systematic policies for continuing education and development than in the UK. The report recommended that leading organizations should act as role models of good practice and that individuals should secure higher level of education. The second report provided a thorough appraisal of management in the UK. Its findings showed that although there was general willingness opportunities to consider new of approaches, Britain’s management development opportunities of their competitors. it was recognized that management education could greatly improve the effectiveness of managers on average a British manager received only few days formal training per year. NVQ (National Vocational Qualifications) have been designed to offer qualifications in the industry from entry levels to the top management positions, so everyone can become better and improve skills and knowledge by getting NVQ accredited. (Managing Projects in Hospitality Organization, Treare Richard and Co., CASSELL, p243) 3.1/P6 PESTEL analysis The political environment The political environment is important for tourism companies, because there are laws, rules and tactics. Therefore, it is important to establish the place of political power in tourism and how political power to influence the future and the effects of these tactics. It is also important to identify the level at which an organization operates in a political tour. For example, a Belgian tour operator will face a political environment of local government, national government and EU legislation. Additionally, you will have to face political environments in the countries whose destinations are included in bid. Economic Environment. Tourism service providers will find that international economic environment affect the demand for their services and financing costs of such services. Examples of this are given by hotel chains like Best Western (U.S.) and Intercontinental (Japan), carriers, and Eurotunnel (UK / France) and Korean Air (South Korea) and holders of tourist attractions like Disneyland (USA, France). Socio-cultural Facto influencing the socio-cultural tourism organizations are related to the size and population, social class, attitudes and values. Demographics deals with the study population and the population is important for tourism organizations for two reasons: First, the population is a key factor influencing demand for tourism organizations. Secondly, labor organizations supporting tourism is derived from the population. For example, a country with large population represents a potential market for tourism services and one in which economies of scale can be achieved. Technological environment- collecting technology, dissembling technology, shorting reprocessing and use technology is a technological environment  provides tourism organizations both opportunities and threats. Opportunities resulting from technological development can be found in cheaper supplies in improvement of goods and services or to better marketing. Legal environment – such as vast protocols, rules and regulations, standards, contractual issues, planning system, facilities permitting, product stewardship legislation, landfill restrictions (liquids, tires, pretreatments),. Environmental factors – peak oil (oil reserves), virgin resource and landfill availability, exploitation impact (damages to the ecosystem), climate changes (future temperature, rise and impact), weather change, carbon balance recycle vs. virgin material. (Davin P. Baron, Business and its Environments, fourth edition p428) 3.2/P7 It has long been committed and only hotels under construction are increasingly using all kinds of green technologies. In addition, these environmental initiatives applies not only to expensive hotels in the world, but also in CIS countries. One of the most developed areas – reducing the cost of electricity, more hotels now use LED bulbs, which although more expensive, but consumes 3-4 times less electricity. Life in LED too. To consume less electricity utility to create a mini panel. In regions with good wind level, many hotels are increasingly equipped with turbines. Rarely used other alternative energy sources. More hotels in Astrakhan use generators on biodiesel. In the book â€Å"Gaia Napa Valley† heat lighting technologies used, increasing use of cars with alternative engines. So, increasingly, to go to a hotel used by electric vehicles and taxis and freight cars with hybrid engines. For example, California, Ambrose Hotel offers clients limousines on hybrid engine. Household chemicals – is an area that is too stupid to be updated. Being introduced more and more secure means of washing. A number of hotels in bathrooms are courteous customer requests to throw in a basket all the towels that need washing, so do not wash towels mountain again. As the scale of hospitality enormous amount of  harmful substances into the atmosphere when washing is absolutely clean linen and towels. Attention is paid to environment friendly building materials to use when building new hotels and repair old ones. â€Å"Green† directions are important, for example, it is wise to use water to regulate the heating-cooling processes inside, reducing plastic packaging. For example, already referred to American Hotel Gaia Napa Valley established the so-called â€Å"gray† water (runoff from showers and sinks), which is passed through a small filter is used to fill the pond and watering of vegetation great site. Environmental initiatives also bring revenue by improving the image of the hotel. Hotels online websites on the internet and on site to form a section of â€Å"environment – demanding† comments that describe achievement, environment and individual health care. The business are bound to become greener as a desire to reduce their costs, and in an effort to attract more visitors – because people are more aware of environmental issues. (http://ecology.md/md/section.php?) CRS (Corporate Social Responsibilities) The social responsibility perspective focus on role of business identified by concerns that extend beyond economic efficiency. Those role may steam from societal needs to otherwise adequately addressed or from the consequences or market imperfections. They may also stem from concerns that government is either unable or unwilling to address. E.g. some companies have voluntarily institute programs to reduce the carbon dioxide emissions in response to global climate change. From this perspective social responsibilities arise from the needs and the legitimate concern of individuals, and business must assets those needs and concerns to determine the extent of its responsibilities. Business leader advocate corporate social responsibilities for a variety of reasons. Some are argue that there are some objectives that can be achieved only through direct corporate actions. Business for example may be more efficient than the government or educational institutions at training workers for certain jobs. Other business leaders call restraint of the pursuit of profits and for self-regulation in the hope that will forestall additional government intervention and regulation. These calls are viewed by some as a necessary  response to pressures arising from the nonmarket environment. Some calls for corporate social responsibility are directed to the public with the intent of increasing public support for businesses. Some who call for corporate social responsibility believes that unless the business uses the rhetoric of social responsibility and more intervention by the government will result. That intervention could not only harm business interest but would also impair efficiency, competitiveness and the well – being of society. (Davin P. Baron, Business and its Environments, fourth edition p647) 4.1/P8 The Yield Management is a concept, an approach to maximize profit based on careful tracking of the evolution of prices and tariffs and set, taking into account actual sales and availability of the company. By applying Y.M. aims at determining the highest tariff to be charged within cost and available capacities and also ensure that all those customers wishing to benefit from a particular product or service and willing to pay the fee to be able to do. Basically, Y.M. provides: Maximizing the average profit for a product available based on customer expectations on price and setting its highest value that customers are willing to pay; Seasonality of demand reduction by transferring its excess of other peak times Y.M. is based on the analysis and interpretation of the demand curve, concept representing an expression of the relationship between price and demand. Customers are divided into different segments according to the wishes and their willingness to pay, yielding several price levels. As an expression of applying the Y.M. Tourist practice, Scott Hornick identified five functional components: market segmentation; Structuring pricing policy; Demand forecasts; Willingness and ability to lead; Negotiate appointments Market Segmentation entails identifying distinct groups of tourists with different behaviors that are important for travel company on the activity, the price or decisions. Pricing policy considering the possibility of offering a different price categories for each customer segment, according to market changes and requirements. Demand forecast is made taking into account previous sales, size and structure of customer segments and the prices that they are willing to accept. Willingness to lead, as well as negotiating appointments, refers to the attempt to quantify the characteristics of the application. Company must take into account any changes that occur, and the fact that some customers are willing to negotiate prices. (Marketing Hospitality, third edition, 2002, Cathy H.C. HSU, Tom Powers) Following the emergence of new tools are needed for globalization manage processes, multi-ethnicity and culture and support employees and businesses to meet all stakeholders. The planning and management of destinations and profile companies must take account a number of changes in society and the world economy. According to economic theory, globalization is seen as a process evolve gradually. The models can be used to illustrate the scope and involvement in international transactions. Anne-Mette Hjalager (2007, pp. 437-457) constructs a model descriptive four stages of globalization of the tourism industry in order to make understand the complexity of the dynamic interactions take place outside of borders. The level of analysis is the community interest and their stakeholders: tourism companies, communities, national and local etc. Consequently, globalization is seen as a result of both the singular decisions taken by the companies profiled and policy makers national and local. The first stage includes national tourism system tests to access new markets. The purpose of â€Å"missionaries† tour is to attract customers by firms, destinations or countries where tourism product will be sold or consumed. Force communication emerge beyond the promotional campaigns international markets for consumers, being a strong bond between tourism associations and other collaborating organizations. Communication is possible overcoming  barriers in many countries where some tourist organizations are reluctant to changes. The second stage describes the integration and incorporation of tourism businesses across national borders. Investments beyond their own country is a subject treated extensively in the literature of globalization. In tourism, reproduction and external expansion of successful business concepts recognized most consumers are a powerful force majeure globalization. Transfer of capital and concepts is pregnant in this industry, and the pros and cons of cultural and economic hegemony discussed in a largely predominant when the transfer is done by countries developing. Two methods are developed global integration more first business integration through investments, mergers and acquisitions, and then trade overall concepts through franchises and licenses. The third stage refers to the spatial fragmentation and relocation production processes. In recent years there was an increasing emphasis on creating profitability through extensive fragmentation and optimize the entire value chain. While a great deal of resources are local only national, international markets affecting the availability of increasingly more composition of the local tourism product and the production process. In this service with a high degree of absorption of work, the supply of human and is immaterial importance. Finally, in the fourth step, it is questionable identity industry and new types of markets and business concepts that will exceeds previous definitions of tourism. Many organizations and many researchers are involved in trying to define and explain logically tourism traditional economic statistical categories. Although the model suggests a logical progression to the final stage the more complex, in practice, they overlap. (http://store.ectap.ro/articole) 4.2/P9 Future trends in the Hospitality Industry Can be summarized as follows: More green and eco – lodgings, Development of meg – hotels (multipurpose facilities with casino, shops, theatre, theme park), More boutique hotels, Intelligent hotels with advance technology using the guest fingerprint in order to perform all the operations (charge, check – in and out), Increasing the employee salaries in order to retain the existing staff, The effect of information – technology shows more than ever that knowledge is power. Providing an outstanding service, people safety and security, the technology that enhance competitors, globalization, the people demand, development of tourism lodgings, report between quality and quantity and price and value all this are current and future trends which affect the hospitality industry. Lifestyle and Quality plays an essential role in attracting and retaining the customers reason why service quality force industry organizations to search for competitive advantages, rise above guests expectations, build relationships with each customer, review their policy. In order to achieve a better customer satisfaction and loyalty, attract and retain the guests. The researches in the sector shows that a high rate of customer satisfaction drives to a bigger financial outcome in the industry. (Dr. Sam handout) Conclusions Purpose of this study is to provide an overview of the hospitality industry its benefits, the scope and the extension that have had over the years, becoming an essential part of everyday life. Our world is in a constant motion, a world full of changes, opportunities and issues. In the hospitality industry customers are changing, the technology is changing, markets are changing reason why hospitality organizations are trying to become more customer– focused, to develop and improve their performance, encouraging innovation. The new trend and existing trends derives the sector to success by offering solutions, being a basic element of prosperity helping to increase the performance and preparing the industry to face challenges. The industry has a big impact on economic growth and is creating employment and offers support for people to develop their skills training them throw the hospitality professionals bodies, aimed and promoting them to the top positions. One big issue of the industry  regarding the employees is the salary. The organizations should take is count the long working hours, stress, the factors affecting the environment of working place, review their health and safety rules and protection in working place, motivating them by increasing the salaries and paid holidays, keep them happy in order to have happy customers and increase their revenue. The benefits of working in the sector include learning new skills, be trained by professionals, learn to be professional, be open to challenges, improve your behaviors and learn how to make money anywhere in the world. Is a quick growing sector offers flexibility and you can have fun while you are getting paid. References : Dr. SAM handout Marketing Hospitality, third edition, 2002, Cathy H.C. HSU, Tom Powers ISBN +-471-34885-6 Teare R. , Adams D., Messenger S. CASSELL Managing Projects in Hospitality Organizations 1992, ISBN 0-304-32505-8 David P. Baron, Business and its Environments, fourth edition p647, ISBN 0-13-047064-3 http://biiab.bii.org/biiab-usefulinformation/whos-who-in-biiab http://ecology.md/md/section.php http://store.ectap.ro/articole https://www.google.co.uk/search www.people1st.co.uk www.bha-online.org.uk helpful http://www.pointofsalesystems.com.au/page/hospitality.html

Social Differentiation

Gender of human remains can show social differentiation in a variety of different ways. One such factor is damage on the bones may indicate the job of the deceased, for example, signs of osteoarthritis in the Canadian Inuits jaws and right hands indicate that they were sewing skins. In comparison, disease to the right shoulder and elbow in some cases show that the deceased used harpoons which have been interpreted as men who hunted.Social differences have been seen between male and female skeletons at Tell Abu Hureyra; grooves in the sides of women's teeth are thought to have been caused by drawing fibres through them before using the fibres in baskets and male skeletons had lesions and strain injuries to their arms which might be associated with spears. However, these lesions may have been created by post depositional factors. Another evaluative point is that these remains do not prove that all males hunted and all females sewed – it only proves that women had bad teeth.The l ayout of graves also show social differentiation as evidence at Skara Brae shows us; bodies of two females, interred in stone-built graves, were discovered beneath the right hand bed and wall. It was apparent that the females had been buried there before the house was constructed and their presence could have signified some sort of foundation ritual. However, this may also signify that this area was their domain in life. Social differentiation can also be identified through the age of the deceased.At West Kennet, DNA analysis on the bones has shown that 46 individuals were disarticulated into various transepts in the tomb. The bones were sorted into not only by gender, but also age; infant, young adult and elderly, suggesting that each age group had a specific role within the society. To a certain extent grave goods can tell us a lot about social differentiation based on gender. Rich male graves are often interpreted in terms of what he earned whereas when a woman is found which ric h grave goods they are often attributed to her father or husband.Women having their own status is not considered a lot within archaeology. In inhumations, if women over a certain age have certain grave goods, and the younger ones do not it can be argued that those goods represent the dowry exchanged in marriage. A reoccurring theme from the Bronze Age onwards is that women were regularly buried with pins, necklaces and bracelets however, the interpretation that this was a dowry is not always correct as DNA analysis [ARCH 2] at West Hazelton showed some females were buried with weapons and some males were buried with jewellery and so the grave goods may indicate achieved status.Until recently, the sexing of burials relied on grave goods. Jewellery without weapons was expected in female graves and so was used to define these graves. However, the problem with this method is that they might not be compatible with modern society’s biased view on male and female belongings such as the Birdlip Burial. Along with the deceased, this contained a mirror and jewellery and it was thought to be a rich princess’s grave or that of Boudicca herself, however, recent examination and CAT scans of the skull shows that it has masculine traits which contrasts with the original interpretation.The assemblage is also notable in that the artefacts had all been broken and a vessel had been placed over the face of the dead and so it is thought that it may have been a male shaman and not a princess. Grave goods can show achieved or ascribed status which is also shown with the age of the body. Vedbaek Bodbakken shows a child buried on a swans wing and other natural objects such as amber along with its mother. The age of the infant and the mother who was only believed to be about 18 has helped to interpret the grave as one of a wife or daughter of a chief.The grave is thought to be such high status because of the effort and time placed into the burial and ascribed status becaus e the child had not had time to earn it themselves. One problem with using the age is there is a lack of younger burials, high infant mortality rates and so are disregarded. For example the presence of 97 baby inhumations at a brothel at a Roman Villa in Thames Valley shows that the Romans did not consider children to be human until they reached a certain age.The layout of a settlement can help to show social differentiation through gender and age because of the views of modern archaeologists. For example at Skara Brae each of the eight dwellings found have the same basic layout – a large room, with a fireplace in the middle, a bed on either side and a dresser facing the entrance. However, the right hand bed is always larger that than the left hand bed which has led some archaeologists, including one of the site's main excavators, Gordon Childe, to speculate that the layout of the village is gendered – right being male and left being female.Beads and paintpots were als o found on some of the smaller beds – lending to the gendered theory. Also, House 7 in Skara Brae appears very much like the other houses in the community, however, several distinctive features have led archaeologists and historians to interpret that it played a unique part in village life. The house is isolated from the main part of the village and access is gained down a side-passage, it is also the only house in the village in which the door was barred from the outside, not the inside.The bodies of two females, interred in stone-built graves, were discovered beneath the right hand bed and wall. It was apparent that the females had been buried there before the house was constructed and their presence could have signified some sort of foundation ritual. Most theories on the subject involve confinement or separation from the rest of the community – they range from childbirth and menstruation to initiation through ritual and imprisonment.

An Analysis Of The Fast Food Industry

An Analysis Of The Fast Food Industry Fast food is a food that prepared and served quickly at a fast food restaurant or a shop. It is served usually in a carton or bags in order to minimize cost. Most fast food outlets often provide take away or take out foods in addition to sit down services. Fast food is quite popular product now days. With the development of economic and society, the fast food Menu which was used to be quite limited became variable. Moreover, it’s difficult to provide a qualitative distinction because fast foods have a really big range. The best way to distinguish fast foods is to use formal characteristics: Time required – those who eat fast foods do not want to spend a lot of time on selecting and eating, and if necessary will eat standing or walking, on the bus, park bench, or at work. Actually, although it is familiar to everyone’s life because we were purchasing, few people has focus on the operation module, marketing competition and influence of fast food industry. 1.2 Why I chose this topic ¼Ã… ¸ Fast food is a multi billion industry continuing to grow rapidly in these years. As a result, the competition between the industries was farce now. Fast food is often highly processed and prepared in an industrial fashion. With standard ingredient, methodical cooking and production methods, the competition of fast food was though service, taste, promotion and supply chain. Fast food was found at America firstly. Moreover it has big influence in American society and culture. The notion of fast food reflect American culture of in which the speed and efficiency are highly priced. Moreover, these years, American fast food is facing new challenges both from economic and society. Fast food, in many ways, is the story of contemporary America .Therefore; this report would focus on American market of fast food industry. 2. PEST Pest analysis is a method to describes a structure of macro-environment factors of a business by examining related political ,economic, soc ial and technological .it is kind of market research which give some important elements that the company have to take into consideration when making strategic decisions. 2.1 Background There are three general categories of fast food businesses: 1,Self-service restaurants with a fast-food palette like McDonalds, Burger King, Pizza Hut, etc. this kind of food was favorable is because it provide a place for customers meeting friends. 2, Take-out restaurants which sell ready-to-eat foods and beverages which were favorable by working people are also popular. 3, Hot-dog stands and snack stands with counters or a pair of stand-up tables. The big advantage of these kind restaurants is convenient and cheap. The concept of fast food pops up during 1920s.In 1921, White castle was found in Kansas of America. At that time ,most people consider the burger sold there was not as good and cheap ,so White Castles’s decided to change the public perception of hamburgers and built their restauran ts for show customers how the food being prepared.The McDonald brothers opened their redesigned restaurant in 1948. After that, fast food developed quickly during the economy and society rapidly changing period. (Warsi&Nisa, 2005)

Thomas Hobbes's and Machiavelli's political theories Essay

Thomas Hobbes's and Machiavelli's political theories - Essay Example This is contrary to the teaching of Machiavellian that denounced ruthlessness and manipulation as a way of gaining power to control the masses. Machiavelli insisted that one should earn power and not to inherit. However, in most parts of the world power has been inherited and revolved within a lineage. In his book the prince, Machiavelli unequivocally states how political power should be used for the benefit of the people and how that power can be maintained. He cites the examples from his personal experiences and those from the ancient texts. Whereas he did not talk about what qualities a leader should posses, Machiavelli was keen to indicate that any method engaged by the ruler should factor in the fact that the state of the mind is not altered. In this regard, he did set the limits within which he believed gaining controlled should be checked. It will thus be construed that the cliche-the end justifies the means has been used in the most simplified manner considering the context o f his philosophical statement. Pragmatism and realism were the pillars of his philosophy, he also understood that ideals were impossible partake on as ruler. The philosophical work of Machiavelli has immensely contributed and accounted for the political manipulation seen. ... The head of the body in this case being the government that is charged with the responsibility to govern the people. In this case, the head and the body are expected to have coordination in which whatever the head does, the body must be aware of it through the transmitted effect or what may be referred to the trickledown effect. The head and the body are expected to have communication and when the head is ailing, the body too has to ail. This analogy was taken to the political scenario in which, what the government is doing has direct consequences to the people whom it is charged with the responsibility of governing. The implication the term body politics is to express the opinion that the people the government and the people are considered as one just like the body and the head do forms one thing. In some cases, sections of people have tried to redefine the term by saying that the term means exclusively the government alone. The intention of the statement is that a healthy governmen t should have the capacity to make conscious focus just like a healthy body (Hobbes, and Martinich 108). The people are regarded as a stake in the context of the head and the body as proposed by Hobbes to the extent that they are construed to constitute what is critical in the society. Though this may not be seen as a naive way of looking at the matter, it should also be considered that at times the government do exist and operate whimsically on the wishes of the people. It is thus important to note that the people’s opinion about the government may have significant impact and that in the event that the peoples turn violent, the government will have to be disrupted in its daily operation. The cordial

Anti-car theft system Coursework Example | Topics and Well Written Essays - 1750 words

Anti-car theft system - Coursework Example GSM based anti-car theft is based on operation through the consideration of GSM module and micro controller programming (Chandra, 2005). The system used in the security comprises GSM which functions as an intermediate between the car owner and the entire car system. The system is responsible for both receiving of calls for system activation and also its deactivation and sending a text message to the owner. The output of the system is fed in to the microcontroller. The microcontroller is considered the main brain behind the entire system with a written program stored in the Read Only Memory. The controller with the direction of the written program connects and coordinates the system of operation through different aspects. The connection occurs when the system is active as it monitors both the car doors and the boot of the car to each if there is opening of the car by a stranger. The system also works to demobilize the car by disconnecting the ignition line from the battery supply through the actuator(Eberspächer, Vögel & Bettstetter, 2001). The design also works with the start up an alarm for the purpose of al ert. If the system is inactive there will be disabling of all the outputs and sensor inputs. In the project, there was utilizing of the design through locally assembled microcontroller and other few basic components of electronic components to achieve both the controller and the controlled. Microcontrollers have been seen to be used in performance of the simple security task inn which performance of humans might be able to degrade over time(Halonen, Romero & Melero, 2003). The engineering technique that has been used in the design is that which makes it reliable,durable and capable for offering guarantee security at all times, the power supply that has been used provides the voltage and current which is required for effective performance

Cost method Research Paper Example | Topics and Well Written Essays - 500 words

Cost method - Research Paper Example It is crucial for managers to comprehend the merits and demerits of the two systems to satisfy the needs of their business operations. The budget presented entails schedules that raise various concerns leading to the recommendation that the company should switch to the activity-based costing system of accounting. The first concern is the quarterly budget that in my opinion requires further subdivision to generate quarters. Mainly, cycling takes place in temperate weather conditions. Buying materials for bicycle production for the start of sales hikes demand therefore, requires the producer to incur a quarter before the demand. Another concern regards accounts that remain uncollectable. The master budget for the company is not specific it its cash budget line. It closely refers to the uncollectable receivables. Variable factors in this context emanate from economic features among them limited sponsorship and thus resulting in wrong accounts (Gazely & Lambert, 2006). From the budget, the company is setting aside a budget for 140 bikes inclusive of labour costs. It is appropriate to cut down on the level of production of extra parts in the inventory. The viability of any business can be measured by how the company effectively utilizes its resources while plummeting unnecessary costs hence Competition Bikes Inc. should strive to avert extra discretionary costs. The method of distributing manufacturing overhead by activity-based costing (ABC) to products is efficient compared to the traditional method of costing. Precisely, activity-based costing assigns the right percentage of resources to particular products. While monitoring and allocating organizational costs to products and objects, activity-based costing remains a more sophisticated and logical method as opposed to the traditional costing system (Bragg, 2001). It is possible to distribute

History exam Essay Example | Topics and Well Written Essays - 750 words

History exam - Essay Example As Reagan reduced taxes, defense expenditure made it unattainable to have a balanced budget. This enlarged budget, coupled with the anti-Soviet campaign, increased America’s debt, as Americans could not contribute due to their reduced tax contributions. Incurred debt was transferred to the government. This led to many Americans experiencing economic hardship; they had to work harder and longer, as they had limited opportunities to progress professionally. Reagan encouraged growth of clandestine segment initiatives. He anticipated being able to reassign some federal responsibilities to the private sector. This initiative led to many developments domestically. Citizens enhanced their livelihoods and spontaneous services increased; domestic competition created growth in the private sector. On the domestic front, Reagan received much credit; he was productive and future-oriented (Knopf, 200). Although Reagan stopping the Vietnam War helped the U.S. maintain peace, it encouraged fresh new attacks from other territories. The Soviet Union consequently bombed an American aircraft, and the country faced attacks from Iran and Lebanon. Because of this, many Americans military groups felt the need to defend their country. This led to antagonism from each side. Americans had to be careful, as it was no longer considered to be peaceful. The Arabs and Lebanese were waiting for a chance to strike. Reagan did not gain favor nationally due to tax discrepancies in Americans’ incomes. This created a divide; some saw themselves as superior (those with a nine percent reduction in taxes), while others (those with a one percent reduction) saw themselves as inferior. These groups could not compromise because they saw themselves as dissimilar societal classes. Reagan enhanced the gap between the underprivileged and the rich. Reagan’s administration formed a

What Atlanta has to offer the tourist Essay Example | Topics and Well Written Essays - 250 words - 1

What Atlanta has to offer the tourist - Essay Example Some of the extremely incredible visitors’ attractions and tourists destinations in Atlanta are as follows: Centennial Olympic Park in Atlanta is one of the most frequently visited parks by tourists in Atlanta. It is equipped with many amphitheatres. The Park derives its name from the 1996 Olympic Games which were organized in Atlanta. The CNN Studios happens to be just across the Centennial Olympic Park. Here, the tourists get to learn the way news are organized off the screen and the way they are broadcasted. Then there is the King Center, which honors the life of Martin Luther King, Jr. Life of the activists who have struggled to attain civil rights is presented in a video. Tourists get to gain an in-depth understanding of the civil rights evolution. Next is the famous Ebenezer Baptist Church quite near the King Center, which tourists frequently feel drawn towards. There are many other attractions for tourists in Atlanta. It is undoubtedly, one of the best places for a tourist to

Cyber crime and identify theft #7 Essay Example | Topics and Well Written Essays - 250 words

Cyber crime and identify theft #7 - Essay Example Often times, it has been seen that individuals invade the user content on the web, hack websites and crack codes just for satisfying their own whims. At other times, the competitors or rival groups are behind such heinous attacks (Rider, 2001). What is most important is how well these cyber crimes are being engaged in the first place. If these bring out the results for the intended hackers and criminals as they ought to be called, then the element of crime is indeed a magnanimous one. The theory that describes it best is related with the criminal psychology where such behaviors are studied in detail to find out where the morally wrong issue has come in from and what could be done to thwart the basis of failure which exists within the realms of the cyber age and technology (Broadhurst, 2006). Such theories in essence dictate the basis of finding out where the society is going wrong and what collective good is required at the end of the

Catherines developing relationship Essay Example for Free

Catherines developing relationship Essay On one level Marco just lifts a chair and issues a challenge, but on another level Marco is challenging Eddies  masculinity, and also revealing his deeper frustrations with Eddie. On yet another level, the chair could be considered symbolic of the deadly weapon used to kill Eddie and the tragedy to come.  The facial expressions of characters are equally important, especially at the end of act one, as non-verbal communication becomes very important. The glare of warning that transforms into a smile of triumph unsettles the audience and shifts Marco into a whole new position in both the eyes of the audience, and Eddie. The tension is high and the audience is left poised, and waiting for the next act. The element of impending tragedy has not gone unnoticed by the audience who are left in suspense. Eddies decision to phone the Immigration Bureau reveals a lot about him. The phone booth glowing draws the attention of the audience and plays on the idea of the tragic hero always making the wrong decisions and succumbing to his fatal flaw. It shows that Eddie has become desperate and isolated, and the audience can pick up on his state of mind from the symbolism Miller has incorporated into the play. This symbolism is brought to our attention chiefly by phone booth at the middle of Act 2, and the booth reveals several messages about Eddies inevitable fatal flaw. The blue colour that is said to emanate from the phone booth in the stage- directions could be used to represent Eddies state of isolation, sad confusion, and the distance, which Eddie has placed between himself and the community. The lonely stand of the phone booth could also symbolize Eddies loneliness. The story of Vinny Bolzano that Eddie tells at the very beginning emphasizes just how important the Italians feel that justice is. It also shows how far Eddie has fallen in terms of his moral ideas that we learn of in the beginning. When he first tells the story he tells it with disgust. However, he then ends up on the outside of the community like the boy in the story, highlighting how his unnatural acts lead to his own isolation and reveal how far he has dropped since he held his own standards.  The reference to Vinny Bolzano also creates turmoil in the minds of the audience as it raises several key questions about how the community will react when Eddies flaw is revealed to them, and whether or not he will be pushed out of the community and turned on by his family. Later on, when Alfieri says History repeats itself, this is another explicit reference to the story of Vinny Bolzano. There is a profound irony to this as Eddie repeats the same actions he has snubbed to Catherine.  Another key event in the play is the kiss that Eddie gives Catherine and then Rodolpho. This is possibly the most revealing event in terms of Eddies persona and motivation. It can be viewed on several levels; firstly that Eddie is so desperate, that he is clutching at anything, which might delay Catherine, and stop her leaving. He is so frightened that his chance with Catherine will vanish forever, that he tries to reveal to her how he feels before its too late, but due to his confused and desperate state of mind, this emerges as a totally improper action. He then tries to cover up his mistake through the hazy smoke of his drunken mind, by kissing Rodolpho. We as the audience could presume that Eddie is trying to give the message that he is just friendly, and kisses everyone. Eddie cannot however, quite pull this facade off, as this is not the sort of action in keeping with what we know of him and isnt really feasible. Secondly, it could be jealousy that motivates Eddie into doing outrageous and terrible things, perhaps because he was jealous of Rodolfo and Catherines developing relationship. This is also hinted at in the interview between Eddie and Alfieri, when Eddie says, but hes (Rodolpho) stealing from me. As I mentioned before, Eddie sees Catherine as his possession.  Thirdly, the kiss could be interpreted by the audience, as revealing Eddies own homosexual tendencies, and lead us to consider that Eddie only kissed Catherine to cover up his desire for Rodolpho. This however, is doubtful when we look at Eddies strong homophobia and fear of anyone defying convention. Finally, because Eddie thinks that Rodolfo is gay, he might have then kissed Rodolpho as an afterthought, in a half-hearted attempt to make Catherine realise that Rodolpho is gay.  In summary, we can say that the kiss reveals Eddies deep jealousy toward Rodolpho, because Eddie knows he cannot have Catherine. The kiss is a last desperate attempt to snatch Catherine from Rodolpho, but this futile attempt does not succeed, it just drives Catherine further away from him.  The ending of the play confirms Eddies position as a tragic hero in several ways. Characters like Lipari, his wife, Louis and Mike, are the stage representatives of the wider community, and one by one leave Eddie, symbolizing the tragic heros isolation. In the very end we see that as the traditional tragic hero, Eddie remains or at least seems to remain, oblivious of his harmatia even to his death. His cry of My B! could show some acknowledgement of his fault, and realization that he was wrong.  However, his penultimate words of, then why? leads the audience to conclude that Eddie must still remain deluded and that he hasnt realized his flaw at all. If at this point, and after all that has happened, Eddie still has to ask why he is suffering and carry on behaving as if he has been wronged, he is still clearly in denial about his own unnatural desires and bad judgements.  From his final comment the audience have no choice but to conclude that Eddie still refused to acknowledge that he is part of the problem to the very end and maintained that he was the victim.

Effect of the Internet on Banking Today

Effect of the Internet on Banking Today To evaluate the importance of Internet to enhance the todays banking in order to create and deliver value for the customers. Provisional Working Title: The Internet usage has increased in the current generation due to the change in the astounding rates with the advancements in the technology. The studies carrying out ion the impact of the technological advancements have revealed that the technology has been impringed in all aspects of the common peoples life. The electronically handling capability for all the complicated works are increased in this situation. The Internet is treated as the global trend which can reduce the time and distance to perform the important transactions. The change emerged to the internet banking from the conventional banking is termed to be leap transformation. The banking sector in the current days is able to provide with the novel services to the consumers through effective exploitation of the internet. This has given the advantages in two folds that are for bank as well as for the customers. The banks have emerged in to hi tech service providers and to develop the services to eliminate the banking concerns with better focus on the needs and requirements of clients. The current banking sector is implementing novel technologies and expertises to make the complication and concerns of original banking plan to much easier and easily accessible by the consumers. The commencement of the electronic banking initiated with the ATMs. And at present the trend has emerged to carry out the transactions through mobile phone, through internet, direct bill payment, electronic fund transfer and the I banking. The augmentation in the E commerce and the utilization of the internet banking has been supporting the transactions in the banking with better se curity options with confidentiality in transaction has led to the importance of Internet banking in the current day. Thus the current project is aimed carry out a thorough study on the concept of Internet and the applicability of the same in the highly service oriented sector like banking. Thus the project is able to reveal the benefits that will improve the customer loyalty which is very much necessary in the banking sector further the project will explain the extent of applicability of internet in banking sector. Thus the importance of internet in the current banking sector is analyzed through this. For this study both qualitative approach and the qualitative approach (or primary research) and the secondary research such as Literature review in order to accomplish the study. Aims and the Objectives: In order to accomplish the theme of the project, the researcher has framed several aims and objectives. Aim: The main aim of the project is to determine the importance of the internet in the todays banking sector. In order to accomplish this aim the following objectives are framed that should be met: To analyze the concept of the conventional banking sector To evaluate the major issues and concerns of conventional banking sector through literature review. The conduct the primary study to evaluate the importance of internet in todays banking To carry out analysis to assess the benefits of internet for banking. To recommend viable suggestions to improve the customer loyalty through the internet in banking sector. Preliminary literature review: The literature review describes the theories and the models from various sources such as books, articles, white papers, web references, journals etc that will be able to reply the research queries. The internet has now become the universal exploitation in day to day life. Banking being a highly service oriented sector has to grow further as the competence is augmenting and only quality work will increase the growth. Conventional banking sector: [Mabid Ali Al-Jarhi and Munawar Iqbal] For every developing financial system, banking system is considered as one of the important characteristics. An efficient banking system helps to improve the society. The conventional banking system provides different functions. The transfer of assets from those who have surplus to those that require extra assets to run their various business activities is facilitated by banking. The conventional banking is based on the principle of à ¢Ã¢â€š ¬Ã…“the more you have, the more you getà ¢Ã¢â€š ¬?. The conventional banking is based upon the security, and makes all efforts to recover the money. [Naveed Azeem Khattak] Unless a specific exception is made on a default loan, the charge interest does not stop in conventional banking. Depending on the length of loan period, the interest is charged. The risks are eliminated in the conventional banking during the transactions. In conventional banking sector legal responsibility is not taken by the banks du ring the transaction with the customer. In the conventional banking, interest on the capital amount is charged based on the time value. Even if the organization suffers losses, the interest is charged by the banking system and there is no concept of sharing the losses. No agreement is made while distributing working capital finance, cash finance and the running finance for the exchange of goods and services. The conventional banking is a time consuming process. To process a simple transaction like clearing a cheque it takes several hours. This problem is avoided by the internet banking. The transactions done through the internet banking consumes very less time and makes the banking convenient and faster. Major Issues and Concerns of Conventional Banking: [Dr. Kashif-Ur-Rehman] the major issue in the conventional banking is the online transactions are not possible. The conventional banking is a time consuming process. To process a simple transaction like clearing a cheque it takes several hours. Here the administrator has a lot of work and the efforts required are more. The conventional banking consumes a lot of time since the banking activities should be performed at the particular bank branches. The conventional banking makes the financial transactions slower. The customers do not get satisfied by the conventional banking systems since the transactions are done at a slower rate. The customers can perform the bank activities, payments of bills and many other services of bank only during the bank timings. Unless a specific exception is made on a non-payment loan, the charge on interest does not stop in conventional banking. In conventional banking sector legal responsibility is not taken by the banks during the transaction with the cu stomer. The e banking service which makes the transactions faster and simpler cannot be provided by the conventional banking system. The major issues in the conventional banking approaches are the more waiting time for the exploitation of services, complicated process, issues in bouncing of the checks and other credit transactions, unavailability of full data of clients bother personal and transaction details, no process to check the account details in between, more costs of transaction in the view of consumer. The issues are also faced by the banks due to lack of technology such as complicated process execution, more costs of process, no insight about the consumers, and lesser availability of skilled employees, more chance for frauds, lower growth rate, lower retention and loyalty of consumers. The major drawback of the conventional or usual banking is that there is no chance for the development and implementation of the innovative products and services to attract customers. Importance of internet in banking: [Olga Tartu 2003] The banking offered to the users which includes the services such as enquiry about the balance in their financial statement, about account dealings, account statement, payments of bills and many other services of bank is termed as Internet in Banking. Internet in the banking enables the consumers to manage their savings and save their time. The internet banking requires the active bank account with the balance in it for the transactions, credit card or debit card number, bank account number, internet banking PIN number and a pc with internet connection. The e-banking i.e. electronic banking is provided by the internet banking which allows the customers to carry out the banking activities online. Accessing of any information regarding account and transactions can be done by the internet banking at any time of the day. The customers of the bank can appeal permission and can execute banking activities through computer, television or cell phone. The financial transacti on can be done through the e-banking; the e-banking can be defined as the electronic connection between the user and the manager of the bank. The internet in banking provides many services like online dealings and it allows them to control their financial accounts at any time. The internet in banking permits the clients to perform all the activities using a secured website that is managed by the banks. Benefits of internet for banking: Few benefits of the internet for providing the banking services lie in its cost effectiveness, transactional service as well as information of consumers can be exploited by employing internet, 360 degree insight, lesser waiting time, reduced time for transactions and usage of services, reduced distance, reliability and better user interface etc. [Suganthi, B., Balachandran, G. (2001)] The various benefits provided by the internet banking are as follows: The people can access their personal business account information online. By the internet banking the services offered by the different banks can be compared. It allows online applying and buying the financial products. The main advantage provided by the internet banking is that it is cost effective. By the use of internet banking, the administrator work gets significantly reduced. The internet banking makes the financial transactions faster, and provides flexibility in performing financial transactions. The time require for processing the transactions of bank is reduced by the internet banking. Accessing of any information regarding account and transactions can be done by the internet banking at any time of the day. No need to visit the bank for applying loan, it can be done online through the internet banking. The services provided by the internet banking have made banking much easier and faster for the customers as well as bankers. The internet banking permits the clients to perform all the activities using a secured website that is managed by the banks. 24 hours service is available through the internet banking. Recommendations to improve the customer loyalty through the internet in banking sector: [Kotler and keller, 2006] The internet banking has provided many advantages to the customers. Understanding the customer needs is an important factor to be considered. The customers are able to access more information and wide range of services through the internet banking. Since the internet banking reduces the time required to access the accounts, the customers are satisfied and resulted in the increased loyalty. The success of any business depends on the customer satisfaction. The service quality is the important factor in achieving the satisfaction of customer. The major issue in the internet banking is the security. The privacy of the customer, the danger of getting hacked by the hackers and the issues relating to the banking activities are the main issues that occur in the internet banking. These issues in the internet banking can be reduced by the proper planning. The banks should make their customers to believe that the services provided by that bank are secured. The website through which the online transactions are performed should be managed and controlled properly. Since the internet does not provide the secured means of communication, the proper measures are to be taken while designing the website. When the user gives the personal information like the credit card number or the account number, privacy issue arises. The internet does not provide privacy for the users information that is being shared through the emails. The various services that are offered by the internet like social networking sites, email facilities, online shopping and also browsing of other websites should be done in such a way that hacking of users private data is not possible. The website should be planned carefully so that the customers satisfy and improves the loyalty. The services provided by the internet banking like online dealings should be managed effectively by the bank administrator. Why is this work important? (What contribution to knowledge / originality is involved?) The conventional banking sector holds several concerns and issues regarding speed of service delivery and much waiting time for the consumers due to the inability to have soft copy about the details of consumers and proper coordination. The distance of the bank and complicated process is another major concern that has been reduced and eliminated completely by providing faster services and elimination of the major concerns of conventional banking services through the Internet deployment. This has reduced the distance and waiting time of the consumers ultimately aiming to improve the level of satisfaction. Thus the loyalty of the customers will be increased by retention and thus the growth of banking will augment. Thus, the current research will be beneficial for the banks trying to upgrade the technology of internet for providing the banking services with latest expertises such as E banking, Mobile Banking etc to improve the retention of the customers and allow growth of the banks. Methodology Sources of data: Research Methodology is used to realize the concept of the project. By the research method one can know the products of analysis and also the total process of the project. Various research methods are explained by the researcher in the research methodology to find the aims and objectives of the research. For completing the project effectively a variety of research methods are discussed. For collecting the data that helps in completing the project successfully Primary research and secondary research methods are used. The data is analyzed and then results are made after analyzing the collected data. Some of the research methods are commonly used for any research process. The various research processes are Experiment methods Survey methods Observation methods Case studies method Literature review The research methods used for the successful completion of this project are Qualitative research and quantitative research or Primary research and the Secondary research or literature review has been employed as the major methods to collect the data required to accomplish the project. Primary Research: The primary research is the method of collection of the information for some particular purpose. Te data can be collected through his method is very eminent to accomplish the project theme. The data through this method can be obtained by 2 different methods such as interviews conducted on a personal basis and the individual observations. The primary research in the current project both qualitative research and the quantitative research has been exercised in the form of personal interviews and the questionnaire survey. This approach also ascertains various benefits such as congregation of in depth solutions for the queries, applicable for relatively small sample size, accurate analysis of the study, lesser fraction of the refusals compared to other practices. This approach has fewer demerits such as it is costly process, can be biased with the interviewer, time taking and slow process, privacy issues etc may indulge in the process. In the current research project, a direct interview has been commenced by involving the managers and other experts of major banks like ICICI, Citi bank etc. The questionnaire survey has been instigated by employees, consumers to understand the importance of internet in the todays banking sector. Qualitative Research Method: [Marshall PA. 2003]Qualitative research method is a type of logical research. The approach of gathering inà ¢Ã¢â€š ¬Ã¢â‚¬Å"depth information during questioning the participants is done in the Qualitative Research. Qualitative research methods are more flexible when compared to quantitative research methods. The indefinable factors can be recognized by the qualitative research methods. Participant research, in-depth interviews and focus groups are the three types of qualitative research methods. The participant observation is used for collecting the data based on the behaviors. To obtain the group data, focus groups are used. For collecting individual data in depth interviews are used. Qualitative research contains very smaller sample size. In the qualitative research mainly the interviews and group discussions are carried out. In this type of research the customer response forms, information or media clips are provided. The current study has employed the direct interview sessions wi th the managers and experts of banking sector like ICICI, Citi groups to congregate the change of banking from conventional banking to high speed baking and its applicability in current situations. Merits of Qualitative research: It helps in building new theories It uses subjective information Explore new areas of research The questions which are complex to evaluate in the quantitative methods can be examined by the qualitative research method. Demerits of qualitative research: It is expensive Time consuming process The information gathered is limited to questionnaires and interviews. Quantitative Research Method: [Rosnow, R.L. and Rosenthal, R. (2005)]By the quantitative research identifying the relationship among the different variables things, time and performance etc is accomplished. From positivism the data is extracted. For answering a specific research question the quantitative research methods involve a group of statistical data. To establish the occurrence and quantity of their reactions a systematically calculated sample of participants is asked a set of questions on a survey. In the Quantitative research method evaluation of the suitable events is done by the examiner. This procedure of the quantitative method is primarily determined on the number of the features and associated relationships of the several variables. Sampling methods are utilized for the quantitative research which makes the consumer surveys. In this study, questionnaire survey has been commenced by involving the employees and the consumers who are major banking service users to provide with the valuable solutions i n descriptive questions. Merits of quantitative research: Provides high reliability Effective utilization of sampling techniques Demerits of quantitative research method: The exact information is not provided Inability to control the situation where respondents provide the response to the questions in the survey Secondary Research: The secondary research is the process of collection of the data from varied sources that is, it is the process of gathering the data from previously published form of data. The various sources that will involve in the collection of the data are books, journals, magazines, web sites, periodicals, trade stats, white papers etc. the secondary research can be again divided as external research and the internal research. In the current project literature review has been employed as the major secondary research that will work out to know the opinions and views of various authors and experts along with the initial ground work applicable with the identical theme of the project from root. This type technique has several merits such as in depth study from base, availability of large pool of resources etc. the demerits of this approach is that the information collected may be in general form, in accuracy of the collected data, older and outdated data will be available sometimes, novel concept will have lower material. Anticipated outcomes: The following are the anticipations of the current study: A literature study that will reveal the importance of the internet in the todays banking sector in the view of various author that has been collected from a variety of sources such as journals, white papers, books, web sites, magazines, texts and the documents etc. To draw the probable conclusions from the study based on the above approach. To accomplish the quantitative research and the qualitative research as primary research that will help to draw the views on the theme of the project from experts, management gurus and other participants. To analyze the results in comparison with secondary research. To suggest viable recommendations for better process of banking. Ethical issues of this work: The ethics are very prominent aspect that has to be considered wile accomplishing the project and especially during the qualitative and quantitative study. In general the ethics shall be validating to all the parts of the project right from planning to completion of the project. The study shall thus be carried without the ethical issues such as unnecessary interruption of the property and ecology or surroundings or the harmful actions towards to partake in the project. The individuals and participants in order to partake shall admit the conveyance to participate by acknowledging the letter of consent as agreement. Thus the ethical issues can be avoided along with the confidentiality concerns and privacy aspects. The research f the current project shall thus be carried out by keeping the ethical issues in view and has to deliver the results without any major concerns and shall be able to forecast the probable issues in prior.

Reflection and Enemies of Promise :: Reflection Enemies

In the last three decades, a great advance in genetic research and biotechnology has occurred. Max Born said in his essay, "Reflection," "But suddenly, about three hundred years ago, an explosion of mental activity occurred: modern science and technology were born. Since then, they have increased at an ever growing rate, probably faster than exponentially, and are now transforming the human world beyond recognition" (209). Similarly, Michael Bishop said in " Enemies of Promise," "We live in an age of scientific triumph. Science has solved many of nature's puzzles and greatly enlarged human knowledge" (237). Both scientists have written their essays before the present controversies over genetic engineering and the biotechnology research, but it is amazing how true their predictions are, considering the number of protests and fears generated by these researches. The genetic engineering science has always been in the human mind since the famous French scientist, Mendel, discovered the genetic dominant characters in some plants in the 16th century, and he started cross changing the characters to get strong plants with fast growth and more production. Nowadays after discovering the DNA by the American scientist James Watson ". . . that the specific pairing we have postulated immediately suggests a possible copying mechanism for the genetic material" (138), genetic engineering became a matter of interest for many scientists. Every scientist is trying to use a new method either on plant or animal to increase its production. Some of these new methods are being used already, and many of the foods that people eat now are mass-produced through many methods of the genetic engineering to feed world's overpopulation. The world population is increasing tremendously because of medical progress. "Medicine has overcome most plagues and epidemic diseases and it has doubled the human life span within a single generation: the result is catastrophic overpopulation" (Born 209). Because of the increase in population the demand for food has also increased such as in India and China. Also the decrease of the water resources, because of earth's dryness, has worsened the food production situations as in different parts of Africa. Therefore, population increase and earth's dryness give very good reasons for scientists to do their research on developing a new technology that will provide human needs. Reflection and Enemies of Promise :: Reflection Enemies In the last three decades, a great advance in genetic research and biotechnology has occurred. Max Born said in his essay, "Reflection," "But suddenly, about three hundred years ago, an explosion of mental activity occurred: modern science and technology were born. Since then, they have increased at an ever growing rate, probably faster than exponentially, and are now transforming the human world beyond recognition" (209). Similarly, Michael Bishop said in " Enemies of Promise," "We live in an age of scientific triumph. Science has solved many of nature's puzzles and greatly enlarged human knowledge" (237). Both scientists have written their essays before the present controversies over genetic engineering and the biotechnology research, but it is amazing how true their predictions are, considering the number of protests and fears generated by these researches. The genetic engineering science has always been in the human mind since the famous French scientist, Mendel, discovered the genetic dominant characters in some plants in the 16th century, and he started cross changing the characters to get strong plants with fast growth and more production. Nowadays after discovering the DNA by the American scientist James Watson ". . . that the specific pairing we have postulated immediately suggests a possible copying mechanism for the genetic material" (138), genetic engineering became a matter of interest for many scientists. Every scientist is trying to use a new method either on plant or animal to increase its production. Some of these new methods are being used already, and many of the foods that people eat now are mass-produced through many methods of the genetic engineering to feed world's overpopulation. The world population is increasing tremendously because of medical progress. "Medicine has overcome most plagues and epidemic diseases and it has doubled the human life span within a single generation: the result is catastrophic overpopulation" (Born 209). Because of the increase in population the demand for food has also increased such as in India and China. Also the decrease of the water resources, because of earth's dryness, has worsened the food production situations as in different parts of Africa. Therefore, population increase and earth's dryness give very good reasons for scientists to do their research on developing a new technology that will provide human needs.

Rowing :: essays research papers

Rowing, the Best Team Sport   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Rowing, the thrilling team sport that gets you physically/mentally fit and provides you a second family with many friends. In the sport of crew, teamwork is very crucial. With that teamwork comes new friends and wonderful coaches. Even though you might think this is a physical sport it is also considered to be a mental sport. Just think, baseball has nine innings, approximately two hours of play and a lot can change in that period of time for a loss or win. With crew you only have about seven minutes to get your eight man boat down a two thousand-meter racecourse to receive a medal or win. If you have the lead it is mentally hard to come back and win for the rowers behind the top three boats. Aside of the teamwork going on is the individual effort that you yourself is contributing to the boat. As you are out on the water in the eight man boat you always need to give it your all even if it means pain. In fact, our coach just tells us to eat pain. As you are giving 100% and in pain, your brain is working 100% too. Handle height, legs down quick and hands down and away quick along with the part of feathering the blade. Those are the things you focus on during a race. Oh yeah you also have a cool little person screaming at you to pull harder. They are known as the coxswain (Cox-in). When the coach isn’t there listen to them because they are the assistant coaches. All this is the first stride you take to get that gold medal. Come on you can do one more push up! When you’re in the gym you do not have the support of teammates. At crew you will not give up because of the support you have from your teammates behind you. In the gym you can just say, â€Å"Oh that set can be done another day,† and give up. We have in crew on Tuesday and Thursday a 2k-meter ergometer (erg) test to see who will be in an 8A boat, that is our eight fastest men of our crew. These are the days that you need your friends behind you pushing you so your time comes true that the couch gives you. I know this might seem harsh but when it is all over with you feel very great about the way you look and how you just pulled on the 2k test.

Teaching and Education Goals :: Education Admissions Essays

Teaching and Education Goals Teaching is the most rewarding profession in the world today. Seeing a student accomplish a goal that you have helped them accomplish is exciting. Students learn each and every day about different things. It is our job as a teacher to help students to learn as much as they possibly can. Not all children learn the same way, so it is our job to find out what the best way is for that child to learn. Learning can be fun, but the child and the teacher work at making it fun. Rousseau stated, that children are initially innocent, although self-centered, and they learn through experiences. Rousseau believed that the individual self is more important than knowing how to analyze someone. Effective learning takes place when children have hands-on experiences with what they are doing. Rousseau also believed that children are not born naturally good. Educators should show the students right from wrong by setting good examples for them and treating them with love and respect. Some children are only shown this when they are at school. I was told when deciding my field of study that becoming an educator I would have five other professions included in my title. A mother, father, doctor, counselor, and a role model. Many of the children in the world today, do not have a happy home life and they need the attention that a mother or father would give them. They turn to their teacher for that attention. Helping students learn as mush as they can will not harm them, it will make them stronger in the world. Rousseau believed that an educator should ask questions on what was studied. Keeping the students mind working helps keep the students learning. Children are like rechargeable batteries, once they run down, don't throw them away, recharge them and let them run again. They will surprise you with what they can do.

Benefits of online learning Essay

When taking an online program, it’s easy to balance your work with family work. A student can access and participate in the learning programs whenever he feels convenient for him and when he feels is right for him. Compared to convectional learning, where a student is required to be in class and must participate in learning program when the lecturer is available, the student can log in study and can pause his program and continue later. Distance is not an issue in e-learning. A student can participate in a school of choice no matter the geographical location provided there is required infrastructure, computer and internet. A student can take the programs any time even when the school location is at late night. In convectional courses, classes are mostly done during the day, thus limiting time for work and other social responsibilities. During public holidays, most schools do not hold classes. An e-learning program does not recognize this and a student can take classes. This gives a student convenience because this could probably the time he is available for studies. On the other hand, the students are allowed to work at their convenient pace in a week and schedule their discussion and also have convenient time set for their exams. Students are able to accept examinations and assignments when they are ready compared to convectional learning where the examinations are done according to the convenience of the lecturer.

Ban Fire Crackers

Diwali is celebrated with great vigour all across the nation. Bursting firecrackers is a tradition on Diwali. Diwali is also known as Deepavali in India. Firecrackers! Just the term creates joy and excitement in one’s mind. The heart flutters with thrill and enthusiasm developed by the sight those colorful showers and sparkles from the fireworks in the sky. But is it all about fun? Have you ever wondered how many harmful effects and disadvantages do these fireworks create for the environment?. It is yours, theirs and everyone’s duty to take care of the environment, fellow humans and other living beings. You may wonder why and how.You may be having a great time celebrating and enjoying, bursting those boisterous fireworks. But it need not be the same for the others around you! What about your neighbors? Your neighbor could be sick, or many may have an important appointment the next day. He/she could also be having a test or an exam the next morning and they may need some rest. Burning firecrackers late at night at odd hours disturbs everyone living in that community and disturb their sleep and make them less concentrated in their next day.Firecrackers produce very high level of sound and the vibrations can travel over a long distance. These are sometimes over 140 decibels! A human ear can bear a maximum of 85 decibels. Sounds above this limit create disability in hearing and causes permanent damage to the ears. Firecrackers when burnt release a large amount of very tiny toxic particles that can easily enter our lungs and damage the respiratory system. The smoke from firecrackers contain sulfur compounds, heavy metals and other toxic chemicals and harmful fumes of gases such as sulfur dioxide, ozone etc,. People with asthma, multiple chemical sensitivity and other breathing problems suffer largely due to the toxic emissions from these fireworks.Crackers are unnoticeably affecting all of us. We should understand what it’s doing & how itâ€℠¢ll threaten our very existence in future. Governments should take it very seriously & should:†¢ban the production of crackers †¢enforce laws on its production, sales, use, & advertisement †¢popularize the idea of not using crackers among publicThere’re a lot of causes of global warming & pollution. All the other sources are important for our living despite their ill effects. But cracker is absolutely nothing more than garbage. Be smart, be civilized, use your knowledge, don’t worry about what others think, don’t care about society, & DON’T USE CRACKER.Let each one of us take a pledge this Diwali to say NO to firecrackers and invest in a safer and greener future. Diwali is the festival of lights and we must enlighten our lives with the sparkle of joy and goodwill, forget past grievances and look ahead towards a brighter and happier future.

Computers & social change Essay

To argue for and against, use authors that are for and against technological determinism. In order for me to carry out this task effectively, I will define what is meant by the term technological determinism then break down the mystery of these term into parts and also demonstrate out some different technologists who have had a say on the term. According to Babylon, Technological Determinism is considered as an autonomous ling and is defined as technology being developed by its own ruling, with its potential limited by material resources. 1 Authors For As said by Neville Holmes a senior lecturer at the University of Tasmania â€Å"Computers are merely tools. They are not members of society; they are not even pseudo members, like corporations and governments. They are not independent agents. Like cars and telephones, they only do things if and when someone uses them. They can neither be blamed for what they do (are used for), nor given credit for what they do (are used for). â€Å"2 Here Holmes is arguing in favour of the above statement, he is telling readers that computers should not be classified as living being that they are just machines which we can control or use to assist ones doing, they are helpers or assistants. Also Jacque Ellul is arguing alongside Holmes, he also apply that computers are not independent of social change as he wrote that; †Technology, is symbolic of a cancer which as it grows increases the fundamental danger to its host, in this case society† Ellul see’s the idea of technology as a whole as an autonomous means with no ruling. He suggests that computers can not be autonomy of social change because they are not only created by humans but they are also used by humans. 3 Arthurs Against Whereas the Dutch social critic Michiel Schwarz is against the above authors opinion as he stated that; †Technology has become our environment as well as our ideology. † †We no longer use technology, we live it. † Schwarz is arguing for computers, he believes humans see computers as the structure of society. He is trying to tell us that computers are independent of social change. Also Marshall McLuhan is arguing alongside Schwarz, he believes that computers are independent of social change as he stated that †inventions in technology invariably cause cultural change. † McLuhan is trying to inform readers of his theory that the introduction of technology has changed the world, is still changing the world and will always have some kind of connection to do with the rapid evolving of the world. 4 Conclusion As a whole having looked at different authors’ point of view over the past years, one can see that computers have played and are still playing a great responsibility amongst our society since technologies are improving in terms of their functioning and capability, the society is adapting to it. I agree with (name of author u fink is right) and because of his/her point, we can see that technology is definitely the motor of our society therefore, I recon. 1 Babylon Translation, Available at: http://dictionary.babylon.com/Technological_Determinism (Assessed on 17-December-2008) 2 Neville Holmes, University of Tasmania, Available at: http://eprints.utas.edu.au/2765/1/ieeec97may.pdf (Assessed on 3-November-2008) 3 Jacque Ellul, Available at: http://www.umsl.edu/~keelr/280/class/gregtd.html (Assessed on 16-December-2008) 4 Amy Schick, Technological Determinism: A Critique, Available at: http://oak.cats.ohiou.edu/~as491398/tdaes.htm (Assessed on 17-December-2008)